Water Heater Recall

Rheem and American Standard Units Pose Risk

According to the United States Consumer Product Safety Commission recalls have been issued for water heaters by two different manufacturers within the past week. On May 26, 2016 Rheem issued a recall for about 54,000 units on which the control panel on the water heaters can overheat, posing fire and burn hazards. On May 24th American Standard issued a recall for over 14,000 units which pose a risk of fire or explosion due to a potential manufacturing defect.

While no injuries have yet to be reported in either case, Rheem has received 296 reports of control panels overheating with one incident resulting in a fire causing $5,800 in property damage. If you or someone you know replaced a water heater in the last few years precautions should be taken to be sure it’s not one of the afflicted models.

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Rheem Recall Details

The Rheem water heaters involved are branded as “Performance Platinum”. They were sold exclusively at The Home Depot stores nationwide and online from January 2014 through April 2016.

The water heaters are gray with a “Performance Platinum” Rheem logo decal on the front above the thermostat control panel. If you have a Rheem water heater you can use the pictures below to confirm whether yours may be one of the recalled models. For further confirmation including a list of model numbers, serial numbers, and date codes visit the CPSC website.

American Standard Recall Details

Water Heating Technologies “American Standard” water heaters involved in this recall are white with an American Standard nameplate logo on the front. They were sold in 30, 40, and 50 gallon capacities. Use the pictures below to help identify whether yours may be one of the recalled models. You can then find a complete list of models and serial numbers at the American Standard website.

If you determine yours is one of the recalled models you should turn the unit off and stop using it. Contact the manufacturer to arrange for free repairs.

Learn more about water heaters including how you can save on repairs or new water heater installation.


Absolute Precision is an award winning plumbing, heating, and air conditioning contractor serving customers North of Boston including in:
Andover, North Andover, Boxford, Topsfield, Middleton, Danvers, Beverly, Peabody, Lynnfield, North Reading, Reading, Wilmington, Tewksbury, Wakefield, Melrose, Stoneham, Woburn, Winchester


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