Moment of need

Moment of need

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Was not real pleased to wake up the other morning, step into the shower and realize I had no hot water. I called Ken very early in the am and left a message. Within 45 seconds I was speaking with Ken. Within 24 hours I had hot water again. The technician was right on time, did the work in precisely the amount of time I was told it would take, and also walked me through everything he had done and was extremely articulate ( I am terrible at any tech stuff) with the future maintenance, etc. Service, at least to me, was something out of the 20th Century when you got a human being on the phone and not 4-5 minutes of options to find out who to speak with. Tremendous to know there is someone out there to assist you in a moment of need and is quite responsive and does not take advantage ($) of the moment. I plan on having them come out to look at my Central AC which needs to be replaced. Highly recommend this company for any issues you may have for which they can assist you! Lastly, I was totally comfortable writing the check…both for the amount and the service rendered!

• Dana H. Wilmington, MA Water Heater September 24, 2015

Reduce heating costs by as much as 3 percent for each degree your thermostat is lowered    Clean and/or replace furnace filters regularly during the heating season    Clean warm-air registers, radiators, and baseboard heaters as needed    Bleed hot water radiators once or twice a season to eliminate trapped air    Open draperies and shades on south-facing windows during the day, close at night    Turn off kitchen and bath exhaust fans within 20 minutes of use    Please like our page on Facebook to get helpful tips all year long    Keep warm-air registers, baseboard heaters, and radiators clear of carpeting, furniture, or drapes    Place heat-resistant radiator reflectors between exterior walls and the radiators    For long term energy savings consider upgrading to high efficiency equipment    Set your thermostat to the desired temperature. Jacking it up will only cause your furnace to run longer    Stop fireplace draft using a chimney balloon    For more money saving and home comfort tips please like us on Facebook.         Massachusetts places first in U.S. for energy efficiency in 2015. That's five years in a row